Shipping and Returns
Free Shipping
We offer free shipping on orders valued over $45.00 to addresses
delivered within the U.S. No codes are needed it will automatically
trigger once the threshold is reached.
Shipping Carriers
For orders where you pay for shipping, you have the choice to choose
between UPS and USPS for your carrier. Rates are carrier calculated
based on the total weight of your order.
Lost or Damaged Order?
Please message us with your order number immediately if your item is
marked as lost or has arrived damaged. We will review your request and
upon approval, will replace it at no cost.
Frequently asked questions
What is the return policy?
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that
you received it, unused, and in its original packaging. You’ll also need the packing slip or proof of purchase.
To start a return, you can contact by completing the form on
our contact us page. Please include your order number when submitting
the request. We will review your request and share the next steps if a
return is warranted.
If your return is accepted, we’ll send you a return shipping label, as
well
as instructions on how and where to send your package. Items sent back
to us without first requesting a return will not be accepted.
We will notify you once we’ve received and
inspected your return, and let you know if the refund was approved or not.
If
approved, you’ll be automatically refunded on your original payment
method within 10 business days. Please remember it can take some time
for your bank or credit card company to process and post the
refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us.
When will I get my order?
Our current order processing time is 2 to 5 days.
Verse-by-Verse notebooks are made-to-order. Stickers and bookmarks have stock readily available.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.